AllSlots Online Casino Privacy Policy

At All Slots, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your experience on our platform. This Privacy Policy explains how AllSlots Online Casino collects, uses, stores, and safeguards the data you provide when you register, play, or interact with our services. We encourage you to read this document carefully so you understand our practices and your rights as a valued player.

1. Who We Are

We operate AllSlots Casino under the name Baytree Interactive Ltd (registered number 69691), a Guernsey-registered company with a registered address at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. We are part of Super Group (SGHC) Limited and operate as part of the Cityviews Group. Our platform software is governed under Apricot's EULA, and certain payment processing services are handled by Digiprocessing Limited (reg. 110368, Gibraltar). We are licensed by the Kahnawake Gaming Commission (licence 00892) and independently certified by eCOGRA, which also serves as our Alternative Dispute Resolution (ADR) provider.

2. Information We Collect

When you create an account or use our services at AllSlots Online Casino, we may collect the following categories of personal data:

2.1 Registration and Identity Data

Your full name, date of birth, and gender
Email address, home address, and phone number
Username and encrypted password
Government-issued identification documents (for KYC/AML compliance)

2.2 Financial Data

Payment method details (card numbers, e-wallet accounts, bank details)
Deposit and withdrawal history
Transaction records and currency preferences

2.3 Technical and Usage Data

IP address, browser type, and device information
Login timestamps and session data
Gaming activity, including games played and wagering history
Communications with our customer support team

3. How We Use Your Information

Here at AllSlots Casino, we use the data we collect for the following purposes:

To create and manage your account and verify your identity
To process deposits and withdrawals through methods such as Interac, Visa, Skrill, Neteller, and other supported options
To provide and improve our gaming services, including slots, live dealer games, and jackpot titles
To administer bonuses, including the All Slots Casino welcome bonus, loyalty rewards, and promotional offers
To comply with our legal obligations under anti-money laundering (AML) and know-your-customer (KYC) regulations
To detect and prevent fraud, problem gambling, and unauthorised account access
To communicate with you regarding account updates, promotions, and customer support responses
To personalise your experience on our all slots mobile casino platform

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — to fulfil our obligations under your account agreement
Legal compliance — to meet obligations imposed by our Kahnawake Gaming Commission licence and applicable laws
Legitimate interests — to improve our services, prevent fraud, and enhance security
Consent — where you have explicitly agreed to receive marketing communications from us

5. Data Sharing and Third Parties

We at AllSlots Online Casino do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

Payment processors — including Digiprocessing Limited and other payment gateway partners to facilitate transactions
Game providers — such as Games Global (Microgaming) and Pragmatic Play, who may receive limited gameplay data
Identity verification services — to comply with KYC requirements
Regulatory bodies — including the Kahnawake Gaming Commission, eCOGRA, and law enforcement authorities where legally required
Group companies — within Super Group (SGHC) Limited for internal operational purposes

All third parties we engage are required to handle your data in a secure and lawful manner consistent with this policy.

6. Cookies and Tracking Technologies

Our AllSlots Casino website and mobile platform use cookies and similar tracking technologies to enhance your browsing experience. We use cookies to:

Keep you logged in during your gaming session
Remember your preferences and language settings
Analyse site traffic and gameplay behaviour
Deliver relevant promotional content and personalised offers

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform, including the all slots mobile casino login experience.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. Financial transaction records are typically retained for a minimum of five years in accordance with anti-money laundering regulations. When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by AllSlots Casino:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete information
Right to erasure — to request deletion of your data, subject to legal retention requirements
Right to restrict processing — to limit how we use your data in certain circumstances
Right to data portability — to receive your data in a structured, commonly used format
Right to object — to object to processing based on legitimate interests or for direct marketing

To exercise any of these rights, please contact our support team at support@AllSlots Casino.com. For formal complaints, you may also reach us at complaints@playersupportcenter.com or escalate to eCOGRA as our designated ADR provider, or to the Kahnawake Gaming Commission directly.

9. Security Measures

We at All Slots Casino take the security of your personal data seriously. We employ industry-standard encryption technologies, secure server infrastructure, and strict access controls to protect your information from unauthorised access, disclosure, or misuse. Our platform is regularly audited by eCOGRA to ensure compliance with fair gaming and data protection standards.

10. International Data Transfers

As AllSlots Online Casino serves players across multiple jurisdictions, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

11. Responsible Gaming and Data Use

We use your gaming activity data to support responsible gambling practices. Our All Slots platform monitors player behaviour for signs of problem gambling and may use this data to enforce self-exclusion requests, deposit limits, and other player protection tools. We are committed to your well-being as much as your entertainment.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via email or through a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please do not hesitate to contact our team. You can reach us via live chat available 24/7 directly within your account, by email at support@AllSlots Casino.com, or through our Help Centre. For formal dispute resolution, contact complaints@playersupportcenter.com or escalate to eCOGRA or the Kahnawake Gaming Commission.

Content updated: July 12, 2026